{"id":2927,"date":"2024-10-06T22:14:33","date_gmt":"2024-10-06T22:14:33","guid":{"rendered":"https:\/\/sp2hari.com\/?p=2927"},"modified":"2024-10-11T05:35:23","modified_gmt":"2024-10-11T05:35:23","slug":"truly-madly-deeply-care","status":"publish","type":"post","link":"https:\/\/sp2hari.com\/index.php\/2024\/10\/06\/truly-madly-deeply-care\/","title":{"rendered":"Truly Madly Deeply Care"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><br>One of the values we\u2019ve recently added at HackerRank is something close to my heart. Like our other values, this one had taken on different forms in the past, but the current version resonates with me far more: we call it <em>\u201cTruly, Madly, Deeply Care.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>In the past, we used the phrase \u201cCustomer Delight&#8221; Amazon has their version: \u201ccustomer obsession.\u201d But for us, <em>Truly, Madly, Deeply Care<\/em> captures what we aim to achieve in everything we do\u2014going above and beyond to deliver something extraordinary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Once we embraced this mindset, we began to notice examples of it everywhere\u2014features, services, and products that reflect that same level of care. It\u2019s in the tiny details that make a product stand out. For example, have you ever noticed the iOS weather app? The raindrops actually bounce when it rains. It\u2019s a small touch, but it shows the level of detail and thoughtfulness that goes into creating something meaningful and delightful.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-video\"><video height=\"1280\" style=\"aspect-ratio: 592 \/ 1280;\" width=\"592\" controls src=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/ios-RainDrop.mp4\"><\/video><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Another example is the Swiggy app. When you try to place an order from a hospital, you get a thoughtful message\u2014considerate of the context and environment. This is a small but powerful reflection of care that extends beyond just delivering food.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-scaled.jpeg\"><img loading=\"lazy\" decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-461x1024.jpeg\" alt=\"\" class=\"wp-image-2934\" srcset=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-461x1024.jpeg 461w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-135x300.jpeg 135w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-768x1706.jpeg 768w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-691x1536.jpeg 691w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-922x2048.jpeg 922w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/hospital-blinkit-scaled.jpeg 1152w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><br>In our own office, the way kitchen paper napkins are stacked neatly &#8211; nobody instructed the support staff to do this, yet they\u2019ve done it with such care. It\u2019s a simple act, but it speaks about the pride people take in their work when they care deeply about what they do. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/tissue-paper.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"720\" src=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/tissue-paper.jpg\" alt=\"\" class=\"wp-image-2935\" srcset=\"https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/tissue-paper.jpg 540w, https:\/\/sp2hari.com\/wp-content\/uploads\/2024\/10\/tissue-paper-225x300.jpg 225w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><br>And that\u2019s the beauty of <em>Truly, Madly, Deeply Caring<\/em>. When you care deeply about what you create, it becomes a source of pride. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>This level of care reminds me of a moment from Steve Jobs, during an event when he was asked about Apple\u2019s pricing strategy. Rather than focus on market share, Jobs spoke about Apple\u2019s philosophy:<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Our goal is to make the best personal computers in the world and to make products we are proud to sell and would recommend to our family and friends and we want to do that at the lowest price as we can but i have to tell you there&#8217;s some stuff in our industry that we wouldn&#8217;t be proud to ship, that we wouldn&#8217;t be proud to recommend to our family and friends and we can&#8217;t do it we just can&#8217;t ship junk so there&#8217;s there&#8217;s a there are thresholds that we can&#8217;t cross because of who we are but we want to make the best personal computers in the industry.<\/p><\/blockquote><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Why Apple is so EXPENSIVE? | Answer by Steve Jobs\" width=\"1249\" height=\"703\" src=\"https:\/\/www.youtube.com\/embed\/-DPHzVci1uU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This philosophy resonated with me deeply, as it encapsulates what \u201cTruly, Madly, Deeply Care\u201d means. When you care profoundly about what you create, it\u2019s not just about market share or profits\u2014it\u2019s about pride, craftsmanship, and creating something that you would stand behind without hesitation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In that spirit, I\u2019m creating a new page called <a href=\"https:\/\/sp2hari.com\/care\">https:\/\/sp2hari.com\/care<\/a>, inspired by <a href=\"https:\/\/patrickcollison.com\/fast\">Patrick Collison\u2019s page on fast products<\/a>. My goal is to capture examples of products and services that have gone above and beyond &#8211; whether it\u2019s a thoughtfully designed button, a small but meaningful interaction, or something grander. Over time, I hope to see this list grow, showcasing products that embody <em>truly madly deeply care<\/em> .<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you come across any product or experience that you believe reflects this level of care, please drop me a note\u2014I\u2019d love to add it to the list.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the values we\u2019ve recently added at HackerRank is something close to my heart. Like our other values, this one had taken on different forms in the past, but the current version resonates with me far more: we call it \u201cTruly, Madly, Deeply Care.\u201d In the past, we used &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-2927","post","type-post","status-publish","format-standard","hentry","category-startuplife"],"_links":{"self":[{"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/posts\/2927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/comments?post=2927"}],"version-history":[{"count":11,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/posts\/2927\/revisions"}],"predecessor-version":[{"id":2945,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/posts\/2927\/revisions\/2945"}],"wp:attachment":[{"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/media?parent=2927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/categories?post=2927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sp2hari.com\/index.php\/wp-json\/wp\/v2\/tags?post=2927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}